Help

Do you offer emergency support? For urgent cases (like your site going down), we prioritize and respond as fast as possible.

Where can I get support? Through the pop-up chat on the lower right corner of your screen or the contact page.

What’s your average response time? Between 24 and 72 hours depending on the request.

Can I request custom features? Yes. If you want something outside the standard plan, we can quote it separately.

Do you provide backups? Yes. Your website is backed up regularly.

Do you keep my site secure? Yes. We maintain strong security measures, but we can’t protect against issues caused by weak passwords or clients sharing their logins.

Will you update my site for me? Yes. Just tell us what you want changed and we’ll handle it.