What kind of support do you offer?
What kind of support do you offer? We handle updates, bug fixes, design edits, and general tech help. Support requests are answered within 24–72 hours.
Support & Maintenance
Help
Domain
What if I already own a domain?
What if I already own a domain? We’ll either connect it or transfer it to your Alte Sites account for you.
Domain
Do I get a free domain?
Do I get a free domain? Yes. Every Alte Sites plan includes a free custom domain.
Music Player
Can I add lyrics or credits?
Can I add lyrics or credits? Yes. You can add extra content like lyrics, producer credits, or behind-the-scenes notes.
Music Player
Can I customize how my music player looks?
Can I customize how my music player looks? Yes. We can adjust the player style to fit your brand and website design.
Music Player
Can fans stream music without downloading?
Can fans stream music without downloading? Yes. The music player allows direct streaming from your site if provide us the mp3 so we can add it to our database.
Music Player
Can I sell downloads?
Can I sell downloads? Yes. Fans can purchase and download your music directly from your store.
Music Player
Can I link to streaming platforms?
Can I link to streaming platforms? Yes. We can embed Spotify, Apple Music, SoundCloud, YouTube, and other streaming players but your website visitor will not be able to play the whole song inside your website. Only previews will be provided.
Music Player
Can I upload my music directly?
Can I upload my music directly? Yes. Upload singles, EPs, or full albums into your built-in music player.
Event Calendar
Can I connect my Bandsintown?
Can I connect my Bandsintown? Yes. We can integrate your existing Bandsintown account to sync all your events, shows and gigs.